Dear Clients, given the COVID situation, all cleanings now include disinfection of commonly used surfaces!
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Get Your House Cleaned
FROM

$16/h
No complicated packages!
No agency fees!

Enjoy
a clean home
effortlessly with
our part time maids!

book a Cleaning
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SERVICES INCLUDED

dining
DINING ROOM
Surfaces wiped down
Floors mopped and vacuumed
Sofas wiped and vacuumed
Trash emptied
Visible items arranged
kitchen
KITCHEN
Dishes and cutlery washed
Floor vacuumed and mopped
Stove and counter-tops scrubbed
Surfaces wiped down
Sinks emptied and wiped
Trash emptied
bedroom
BEDROOM
Surfaces wiped down
Floors mopped and vacuumed
Sofas wiped and vacuumed
Trash emptied
Visible items arranged
Windows wiped clean
bathroom
BATHROOM
Toilets cleaned and scrubbed
Bathtubs scrubbed and wiped
Towels folded and hung
Mirrors shined
Floor mopped
Washbasin wiped
Faucets polished
We are able to accommodate
additional service requests such as
ironing. Please bring them up when
booking and we will
‍to accommodate them!

Solve your cleaning problems in the next minute!

95% of customers find a time that works for them when they call to book.
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RECOMMENDED BOOKING DURATION

HDB
3-Room:
4 hours
3 hours
4-Room and Above:
CONDOMINIUM
2 Bedrooms and Below:
4 hours
3 hours
3 Bedrooms:
HOUSE
Per 1000 sqft:
3 hours
These are recommended durations based on average client needs. We charge $18/hr for evening sessions, and $20/hr and $22/hr, respectively, for 4hr and 3hr sessions during the daytime. One-time or trial sessions are $25/hr.
Payment is preferably to be made via bank transfer. Subsequently, if you decide to schedule weekly home cleanings with us, payment will be via bank transfer, PayNow or credit card. We accept all major credit cards.
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Pay only for the cleaning you need!

You know your home the best, so we let you decide how long the cleaning should be.
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HOW IT WORKS

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FRESH
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BOOK
1st step
Our professionally trained part time cleaners will show up at your doorstep at the scheduled timing. Whether you’re located in Ang Mo Kio or Seletar, we got you covered. On your part, just sit back and relax!

Enjoy your spotless home, effortlessly. We are called Homefresh for a reason! A clean home is that easy.
CLEAN
Click the “Book Now” button to schedule a cleaning appointment either through phone, contact form or our friendly live chat operator at the corner of the page.
We do both one-off and scheduled house cleanings.
Simply let our customer service officers know when you book!

Frequently Asked Questions

We know that choosing a part time maid for your house is a process that requires some thought, and so we are here to help you make your decision! Below are some of the frequently asked questions from our clients.
Where are your cleaners from?

Our house cleaners consist of Singapore Citizens, Permanent Residents, and Foreign Workers on Work Permit. Regardless of their background, they are all trained and fully licensed to perform home cleaning duties. Rest assured that we do a thorough check with ICA on the validity of their legal work status before we deploy them on a job. Clients are also welcome to view the cleaner’s identification documents on the first session.

Do I have to provide my own equipment?

In sight of the pandemic, we are not providing publicly used cleaning equipment to homes in order to prevent the spread of germs. If you don’t have equipment, we can provide an equipment list that you can use to quickly shop for all of your home cleaning needs. If your home lacks storage space, we recommend using a telescopic mop pole that you can change the size of after use.

What tasks are not covered in our cleaning service?

Our staff consists of a mix of locals and foreign permit holders. In line with Workplace Health and Safety guidelines and our liability insurance exclusions, the cleaners are not able to perform tasks that could potentially result in injury or liability issues such as providing care for the elderly or children. A list of common exclusions is shown below:

1. Cleaning high places or tall furniture that require a ladder or stepladder
2. Cleaning the exterior of windows or any furnishings and fittings on the outside of the house, with the exception of mopping balcony floors when the balcony has a safe handrail
3. Cooking or preparing meals
4. Assisting sick or elderly clients with home-based care exercises or procedures
5. Babysitting or caring for children or infants
6. Washing clothing by hand or cleaning footwear
7. Washing cars or cleaning the interior of the car
8. Gardening or cleaning the garden
9. Scrubbing the floor by hand
10. Cleaning animal waste, fish tanks or bird cages
11. Pet-sitting or walking pets

Can I change my scheduled timings on weeks I’m busy?

Absolutely! We are happy to accommodate you if you can’t make a scheduled timing one week. Just let us know 3 days in advance and we’ll make the necessary arrangements with your part time maid. If you are going abroad and will not require cleaning, we are also more than happy to put your sessions on hold at no additional cost to you.

Any hidden costs or contractual obligations?

None at all. While part time maid agencies charge an agency fee which averages $300, for us you pay only the hourly rate and nothing else. There is also no obligation to engage us for a minimum duration. Start whenever you want, and once you feel like you no longer need help cleaning, you can stop anytime!

How are you different from part time maid agencies?

HomeFresh operates on a company model, allowing our lineup of cleaners to act as our contractors and their quality of service to represent our company standards. Unlike other professional cleaning agencies, our relationship with you doesn't end once we pair you up with a cleaner. As the direct agency of our cleaners, we assure our clients that every transaction made will have our complete supervision and guidance.

We also provide honest feedback and up-to-date cleaning advice to our cleaners in order to uphold our mission of providing the best cleaning service. We get feedback from our clients after every transaction to better understand their cleaning needs and develop the best cleaning solutions.

How do you ensure quality?

Quality assurance for us begins on the first cleaning session. Subsequently, we ask you for feedback every month (or you can shoot us an email anytime) about your cleaning so we can iteratively improve on the way we clean your home. From experience, we know that no two cleaning assignments are the same, because people have different preferences. Some clients are very particular about the toilet, others the dusting of furniture, and yet others the shine of the stove top. Through a continual feedback loop with you, we aim to personalize each cleaning to your needs.

It’s the scheduled time, why isn’t your maid here yet?

As our workers rely on public transport to get around, they are subject to traffic conditions and fluctuations in bus schedules. As such, they might be a little earlier or later by up to 15 minutes. This is especially true if it is her first time cleaning your apartment. Just as friends and family sometimes have trouble finding our place for house parties, our cleaners get lost sometimes too and we hope you can understand!

Can I always have two cleaners come down?

Sometimes, if we have spare manpower, we will send two cleaners down to one cleaning assignment to bring greater convenience to our customers since that allows us to finish in half the time. However, this is not something we guarantee and is an added bonus for you. As such, please always be prepared that we might only have one cleaner come down!

The exception is that for assignments 6 hours and above, we accept and will honor requests for 2 cleaners. This is because cleaners get tired too, and having them work 6 hours would mean much slower work towards the end, and we want to guarantee value for money for our clients. Thus in these cases we send down 2 cleaners.

Our Customers Love Us

Homefresh provides value for money home cleaning services. I would like to express my appreciation for my current cleaners, Baby and Su Su, for their efforts put in to keep my house clean and tidy for my loved ones. Thank you 😊Great experience!
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18/02/2021
Josephine Yeo
They have some good cleaners like Cung Cen Par and Nant Soe Soe. They might change the cleaners due to schedule but they are fairly accommodating to adjust when you request. Glad to have found this service. Would recommend.
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15/03/2021
Priscilla Sum
Availed the services for weekly house cleaning and had a wonderful experience. The Homefresh team was very prompt in confirming the booking and kept me updated with any changes to the schedule or helper due to unforeseen circumstances.
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01/04/2021
Shweta Arora
Homefresh Singapore
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